General Policy

Additional Charges included on Shipment of product to customers/Dealers where applicable.

Installation chargers including travel will be extra from product purchase rate.

Applicable Subscription after one year.

Warranty Terms

All VR Della Smart Products have 24 months of warranty from the date of purchase invoice

Any product that fails during the warranty period will be eligible for replacement.

Newly repaired or replaced products will be warrantied to the end of the originally purchased products warranty period.

Site visit charges will be applicable at the time of repair or replacement during and after the warranty period.

Warranty will not be covered under the following terms,

Product being opened by the Customer/Dealer without the knowledge of VR Della Smart Tech

Modified, repaired or altered by any unauthorized individual

Subjected to any physical damages, electrical shortage, or wrong connectivity.

On obsolete/discontinued products purchased under 5 years, we will provide equivalent or latest model as replacement as per the warranty terms.

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